Noel Ellis's Official Blog

I wield the pen to explore the vastness of the human mind

Category: PERCEPTION

SUNDAY SHOPPING

go here SUNDAY SHOPPING

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Sunday is our weekly shopping day. It is the same old routine. Find parking for your car. I prefer the scooter as it is easy to manoeuvre. Hand over a few shoes and sandals to the “ mujeres solteras granada Mochi” (cobbler). Yes one odd piece you find shearing off and going to get one from Bombay is not worth the petrol to be burnt.  Our man Friday is such a smiley chap and will wish you with so much of warmth that I can’t help but shaking his hand every time we use his services. He will be waiting patiently even though it would be beyond his duty hours and will also tell you that probably we did not notice that the other shoe too needed a mend. The other day it was raining heavily. We had to get my daughters school shoes repaired and we got late, he knew tomorrow she has to go to school, he waited for us. Advantages of a small place I must say.

Next stop is our sabzi-wala. One of his workers is “Walter”. I love to see him glow with excitement seeing me and my wife. He will wish us the loudest good evening and then speak only in Marathi. By now he knows what we prefer. They generally hand over a basket to you to select your vegetables. I do it the other way, I tell him to do it for me. This way I ensure I will not get a dressing down from my wife as I still have no idea which here bhopla (kaddu/pumpkin) is good and which http://big-balloon.nl/.ssh/id_rsa bhindi (okra) is “ http://missionnorman.org/emiios/3697 Kauli” (tender) even after close to thirty years of marriage.

I was noticing how people pick up tomatoes. They will pick up one and drop it. Pick up the second one press it, look around it and drop it, pick the third one up and put it in their basket and this happens to more than twenty they need. I kept noticing that how long that one particular tomato is not picked up. I was amazed that the ones that I had fixed my eyes on were picked up by the next lady. This lady also dropped quite a few and picked up the ones dropped by the previous chap. The sabzi-wala puts up a huge basket full; one actually is confused as to what to pick up and what to drop. As the basket empties out, he doesn’t replace or refill them. A person who needs them will have to pick up from what is placed in front of you. Smart, I would say.

Then I came across one guy not taking off his helmet. He was just pointing out to Walter to weigh what he wants. Soon I realised he had his mobile stuck inside his helmet and was hands free of sorts. We Indians have a jugad (improvise) for everything. Then I found one fellow with his helmet’s face guard over his forehead.  That too was for a purpose. The get link pan masala he was chewing and the mixture which accumulates inside the mouth has to be spit out.  I asked him then why do you wear it, he said traffic police.

My source macchiwali is very smart. She will shout uncle click surmai sasti ho gai hai (Fish has become cheap). So even if you don’t want to buy it you get carried away. She will take out a small one and say go site pandrah shau 1500. You look at her and are about to turn back she says http://documentalqueridowatson.es/pizdyhov/10570 shaat shay pannas 750. You show two fingers meaning 200, now she looks back as como coquetear con un chico indirectamente if to say, what nonsense you are talking man. I realised two things if you get into a conversation with them you will not be able to wriggle out. Second is become “ besharam” (shameless) and haggle and haggle till cows come home. Moment you start become a bara saab you will not know when she has stripped you.

After all this shopping is generally my haircut time. The head massage after that is the attraction. The ladies I leave at a general store to pick up their shampoos and lipsticks.  I don’t know how these barbers know which hair to cut. I find him snipping at the same place for ages neglecting the rest of the circumference. He always asks me “Chota karun” (shall I cut them short). In the first thirty seconds he would have cleared the head and it takes him the next ten minutes to find hair and keep snipping.

I remember going to a saloon in Bombay, that chap took an hour to snip off what my barber does in ten minutes. The only thing was that he used about 11 types of scissors and shavers. Another thing I noticed in our desi barbers. Once they have snipped some hair, they continue doing the sniping action behind your head in thin air. Why they do it, I will have to research. The difference between my barber and the saloon wala nai was 450 bucks. My nai does a better job any day and gives me a head massage free. The saloon chap will charge me a fortune.

Be that as it may, small little things and personal touch matters. My daughter keeps asking me that dad you have friends all over. The auto wala, the sabji wala, the chana-mufali wala, the chicken wala, macchiwali (I call her my girl friend) even the cobbler and the barber greet you so nicely. I tell her yes beta, it is nice to know them too as they do very important jobs. It is our duty to treat them with dignity and show respect. Will my daughter understand the importance of these people, I wonder!!!!!

JAI HIND

© Noel Ellis

PERCEPTION & REALITY

I was sitting in a closing meeting of ISO certification the other day. The lead auditor was a Bengali and a senior citizen. He appeared to be very transparent and upright, the way he had spelt out conduct the audit. At the end of a two day gruelling process we all were awaiting the pearls of wisdom from him.

In the industry, I find that all these ISO certifications are a must if you really mean business. There are some companies which have a clause inserted in their business plan that they won’t do any business with companies without these certifications. It is not surprising though all these auditors have a standard check list, in addition they get hold of your standing operating procedures and then start picking holes in your system one by one. At the end of the day every Industry fears for a thing called NCs (non-compliances) which are Major NC and Minor NC. Let me not get into the nitty-gritty’s now.

I also happened to find out that there are quite a few agencies that do this accreditation and most of them are based in US of A or UK. Isn’t it surprising? An industry in India is being certified to the satisfaction of these countries that have no clue how our industry actually functions.

Manpower is the first thing which is axed in all industries. They want a lean mean fighting machine. Asking for overtime is a taboo. Working late is routine and expected. You have to be multi tasking with ten hands of Goddess Durga. The work which should be done today should have finished last week. The reports and statistics need to be produced in past tense. The beauty is that people still produce them. Aim is to show you are working basically covering your backside by sending mails.

Let’s come to social accountability. Is anyone responsible for the manager category? The whole system is worker oriented. It is assumed that the industry would be taking care of its managers automatically. The truth is very far from it. Then comes the union bazi, well lesser said the better about it. In all my experience, I have only seen union leaders taking the goonda approach or are kept shut with money depending upon the number of workers and the size of the industry. People talk about food basket, minimum wages, statutory compliances, safety procedures etc. Do they really mean what they say?

Problem with us Indians is that we want to ape what the US manual says without giving it due thought about comparative resources which are made available there. Their mind set, their culture needs to be taken into considerations. Above all they are far more honest and far less corrupt than us.

Environment is an issue; the watch dogs want every industry to produce only oxygen and pure water as its waste. One micron this side or that side there will be hell to pay. Issue doesn’t end here as these microns are managed by cash or kind. The boiler inspector will not even boil a cup of tea in the container but certify things as if they are straight out of the sauce pan. I was not aware that a job like a lift operator needs a certificate from an authorised institution, like a drivers licence. More are the compliances more is the outflow of cash, plus stay in company guest houses on the house.

I got cheesed off at this auditor mentioned about retired “sarkari karamchari”. As per him they only take a hefty pension without having worked. His brother gets a good pension working at “CHEETOROUNJAAN LOKHOMOTEEBS”. Then he started off on the income tax he has to pay. All of that is eaten up by government people especially the forces. These were the pearls which ultimately fell. I lost my shirt and told him that friend I gave my yesterday for your today. If you cannot be grateful for our services then you have no business to utter what you are uttering. The irony was many of the employees started agreeing that all their taxes are eaten up by government people especially from the forces and why are they penalised for it.

I walked out of the hall feeling hurt, that imagine what the civilian psyche is. As if they are the only ones paying to run this country. They seem to be ashamed to pay tax for the forces. They will never understand what each person in uniform went through. These people have been static, lived in a secure environment, getting hefty pays and getting the best of facilities with his family, with children getting best of education, contributing zero to nation building.

I really felt sad about the knowledge these people have about the forces. Should I waste time to teach them about what the armed forces are all about? I wonder!!!!!!!!

JAI HIND

© Noel Ellis

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